Tea with the Queen

Stop Hiding Behind Your Business! Your Audience Needs You

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Are you hiding behind your business? I’ll confess, I’ve been doing that for a long time.

I know this might sound odd coming from someone who records podcasts, runs events and has been in the business game for years. But here’s the thing—I’m not a fan of being the centre of attention. My business became my shield, and I let it do all the talking while I stayed safely in the background. 

The irony isn’t lost on me. My work is all about connection, yet I’ve been disconnecting myself from the very people I’m meant to serve. And I suspect I’m not alone in this.

Mastering the Art of Not Being Seen

For almost five years, I hosted guests on my podcast, which was fabulous—it let me amplify other businesses while staying safely behind the mic. Even at events, I’d leap off the stage as quickly as I hopped on, trying to keep things short and snappy. It’s honestly been the same with recording the podcast. But then my podcast producer, Brianna from Bamby Media, had an honest chat with me recently. “Emma,” she said, “people need to see who you are.” And that got me thinking.

Authenticity vs. Oversharing

I’ve been wrestling with how to show up authentically without oversharing to the point it doesn’t serve my audience. A good example was at my sister Serena’s 50th birthday bash in Western Australia. I spent hours crafting a speech, trying to figure out how to celebrate her without overshadowing the moment or making it about me. This struggle is all-too-familiar professionally—am I serving my audience, or just patting my own back?

Business Development 101

We often treat business development like a checklist routine rather than a genuine opportunity to connect. It’s all too easy to get caught up in creating content, sending texts to clients, and providing services that suck up every last bit of our time and energy. If you’re anything like me, an introvert at heart, it might feel daunting to step out and be seen. But we can’t let this stop us. It’s essential to move beyond just making things or crafting messages behind the scenes and to actually show up, engaging with your audience face-to-face (or voice-to-ear!). The truth is, if I can push past my natural inclination to hide and consistently make an appearance, then anyone can do it. It’s about changing the narrative. So, stop making excuses that hold you back, and start using your unique energy and approach to connect genuinely with those around you. This shift doesn’t just help grow your business—it helps build relationships and trust, which are invaluable in any field.

From Trust Recession to Trust Building

We’re currently navigating what’s been coined as a “trust recession,” where the level of trust people have, both personally and professionally, has taken a nose dive. Unfortunately, hiding behind our screens or content only exacerbates this issue. When we stay in the shadows, it amplifies suspicion and uncertainty. It’s a vicious cycle—people can’t trust what they can’t see, and when we’re invisible, we miss the chance to build solid relationships with our audience. 

So, what’s the fix? Showing up, plain and simple. By stepping out and allowing ourselves to be seen, we invite connection. It’s about putting yourself out there genuinely, letting people see who you are beyond your brand or business. Show up at events, host webinars, engage in live discussions—invite dialogue and demonstrate transparency. Because at the end of the day, the more we show up and stand in the light, the more we pave the way for trust to grow and for our audience to feel that connection. 

Counting the Cost of Staying Hidden

Have you ever truly considered the cost of not showing up? Hiding behind your computer screen might seem like the safer path, but it comes with significant drawbacks that can stifle both personal growth and business success. 

The absence of visibility can lead to a disconnect not just with potential clients but also with your existing community. Without your consistent presence, relationships cannot deepen, trust cannot strengthen, and opportunities for collaboration and innovation remain unexplored. Every day you remain unseen is a day your audience might forget about you, opt for a more visible competitor, or miss out on the value you bring. The real cost of staying hidden is not just measured in lost sales or missed milestones but in the missed potential for impact and transformation.

So, consider what it truly means to remain hidden, and weigh it against the immense value of being seen and heard. It’s a choice between stagnation and vibrant growth—one that can redefine the way you operate and connect in the realm of business.

Consider this your permission slip to step out in the way that works for you and resonates with your audience. I’d love to hear what you think. Share this with your business mates who could use a nudge to show up more consistently. Let’s do this together!

Emma McQueen:

For a copy of Emma’s book, ‘Go-getter: Raise your mojo, shift your mindset and thrive’ – https://emmamcqueen.com.au/want-more/emmas-book/

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Read The Full Transcript

[00:00:18] Emma: [00:00:00] I have a confession to make. I've been hiding behind my business. Now I know how that sounds. I know how that might sound to you, but Emma, you're recording this podcast. Uhhuh, Emma, you run awesome events. Uhhuh, Emma, you've been in business for a long time, Uhhuh. I know. See, here's the thing. I actually don't like being the centre of attention.
I know that sounds weird. I'm sure that there's some business owners out there who feel exactly the same way, and this is for you. Here's what I did to hide. I have had this podcast for almost five years, I think it is, and for four of those years, guess what I did? I had guests on the podcast. It was so awesome.
I got to amplify someone [00:01:00] else's business. I got to ask questions because I'm a good question asker, and I get to. You guessed it. Hide behind the mic. Wow. When I run events, I have people that help me with events, which is amazing, and I try very hard to get on and off stage as quickly as possible. If you have ever been to an event, you'll see me do this, even this podcast, I try really hard to make it short, sharp, helpful all the things, and then get off.
But Brianna, who is my podcast, producer, she is head honcho at Bambi Media. Her and I had a very honest conversation and she said to me, Emma, people need to see who you are. You see, I've got this dilemma about people seeing who I am and me oversharing or me sharing in a way that actually doesn't serve my audience.
And I've been talking a lot recently about how do you show up in a way that is really you? Of [00:02:00] course, my podcast is really me. I run this thing and also. Serve your audience and not do stories that are just self-serving. Now, I'm about to tell you a story, right? I was recently in Western Australia for Serena's 50th birthday, and I thought to myself, her husband might ask me to make a speech.
I'll write one in my head and so that I'm ready to go two hours. Two hours. I sit there working through the story and thinking to myself, no, that's just a story that's funny to her and me. No, that's just a story that's funny to me. No, that's just a story that's funny to her and me and I was. Racked with trying to think about, how would I say some amazing things about my amazing sister and business bestie.
She's our business manager and she's been in the business for seven years. I've only been going for eight. And uh, she's the yin to my yang, the kit to my cat, you know, and I really struggled to put something together, one, knowing I was gonna be in the spotlight, and two that was so focused [00:03:00] on her. And I think we've all been there.
Yeah. Where we are putting content out and we are like, does this serve our audience or is this just serving me? And I always want it to be about, I wanna serve my audience. Does that sound cliche? Probably. Here's the thing though.
I see so many women
doing the same thing. So even if you think about business development, oh yeah, I'm doing business development.
How are you doing business development? I'm creating content or I'm talking to my clients via text message, or I'm providing a service and that's taking up all my time. I can't possibly show up to an event. You know, it outworks in so many ways, doesn't it? But if I can show up, oh my goodness. Anyone can show up now.
I'm an introvert. I know that's gonna sound funny. I'm also in human designer generator, and so people plug in and kind of get their energy. But also I need to be on my own to get my own energy. I. Recently I was listening to a group of women talk about all the reasons as to why [00:04:00] they couldn't do the thing, and I thought to myself, I'm not gonna give myself the excuse that I'm an introvert, therefore, I can't do A, B, and C.
No, no, I'm an introvert. Therefore I can use my energy in this way, and here's what I need to recoup that energy. because here's the thing, here's what I know we are in this interesting place. Some would call it a trust recession. I would say we're in this really interesting place where people don't have the same level of trust as they did personally, professionally, in business, in corporate.
It's just not there. Guess what? Hiding does. Hiding amplifies that. So we have to stop hiding behind our content. Stop hiding behind our laptops and stop hiding whatever it is that we are hiding. Because if our clients, our audience, our target market cannot see us, there's very small chances of them liking us.
There's a very small chance of them knowing us, and there's certainly not a chance them trusting us to deliver a [00:05:00] result to them. Am I making sense? Sometimes I speak gobbledygook and I realize that, I'm really glad that Brianna's not on this call with me because right now she'll be cracking up at me.
Thank you Brianna. And so I wanna ask you this.
What's the cost for you
of not showing up? Is there a cost? Because there's many people who are going through their business, they're plotting along, they're like, yeah, I'll show up when I feel like it. I'll show up. When I need to, I'll show up when I need business, the times that you should be showing up.
I feel like you need to have some kind of plan to show up really consistently. We are very consistent. if you're listening to this through your ears, please know we've got a YouTube channel now. Please jump on that and watch my face. I am showing up in all the places.
And a couple of years ago, I was heavily, heavily on LinkedIn and it was me. It wasn't a bot, it wasn't any AI palava, it was me. And one of my friends rang me. [00:06:00] She said, Emmy, you are everywhere. And I chose to take that as a compliment. Wasn't meant like that, but I chose to take it as a compliment because I thought, well, I'm showing up.
Like you can't say I haven't heard of Emma McQueen. We do all the content, we do all the newsletters, we do all the podcasting, we do all the YouTubeing. I show up for my community like I'm there. Even on the days I don't feel like it. Now, you might be sitting there going, you know me well enough, and when are the days you don't feel like it?
There are days, trust me, there are days where I don't feel like showing up, but I do it anyway because I make the choice to show up for my community. I think that's the other thing about at the moment, everyone's talking about how do we make this more personal? How do we personalize this? How to create a community?
How do we bring people together? How do we connect people when we show up? My go-getter days are a terrific example of that. Everyone shows up. Everyone loves a day out. I'm up there trying as quickly as I can to get off the stage and last go getter day, I said [00:07:00] to one of the attendees, oh, I just hate public speaking.
They're like, what? I'm like, I know, but I do it for my community 'cause it's gonna serve the community. And she was like, you shouldn't hate that. I'm like, well that's, that's who I am. But I'm learning to reframe that. I like showing up for my community. I like showing up for my one-on-one clients.
I like showing up for my thriving unit. I like showing up for Go-getters days. I like showing up to events that I don't run. Oh my goodness. I went to event last week. It was an amazing event run by our village, which used to be St. Kilda mums. It was their charity event for lunch. 460 women in the room, actually probably 400 and.
55 'cause there was a few blokes there. And do you know what I loved? I loved that everyone was showing up, making a day of it. I mean, some were mum's gone wild, let's be honest. But I showed up. I didn't have to organize anything. It wasn't my event. I could come and go as I pleased. It was awesome. I didn't have to do that, but it totally [00:08:00] filled my bucket, and that's what I wanna say.
I wanna say that when you show up, unexpected things happen. I had the most joyful afternoon. I danced my little heart out. Incidentally, I was wearing the right shoes, chose to wear sneakers instead of heels. Every other person looked like they were wearing heels, and I was very happy with my choice not to brag, just saying sneakers is it in a bit?
I love them. And I danced my heart out. I felt like I had beautiful conversations, showed up in a way that was authentic to me and had a great day, and beautiful things happened from that. So I guess the question that I wanna ask you is.
Are you showing up in a way that you need to be
for your community?
And I think over time that can change as well. Or are you hiding behind your computer? Is this your permission slip to show up in a way that works for you? I don't know, just some thoughts. Love to hear what you think. If you've got a biz buddy who's like. Not showing up right at the [00:09:00] minute, and they need to show up.
Send them this. Say, Emma McQueen has this. Send them this. Send it to your biz buddies and let us know how you're going to show up or how you might be showing up differently.