Tea with the Queen

Everyday Kindness Isn’t Dead

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Kindness has a funny way of finding you when you’re not looking for it.

Not the performative, “look at me being a good person” kind. The real kind. Everyday kindness. The kind that shows up in small moments and quietly restores your faith in people.

That’s what this story is about. I didn’t plan to write it, but it happened, and I couldn’t not share it. 

A few weeks ago, I was walking with my husband through our dimly lit neighbourhood. I took one confident step forward. You know the kind, the “I’ve got this” step,  and promptly fell into a gap and landed awkwardly on the rocks. It hurt. A lot.

The problem was, a few hours later I was meant to be flying to Brisbane for our very first Go-Getters Day for women. 

My husband asked me how bad the pain was. I just looked back and said, “Brisbane.” He knows me well enough not to  argue, my decision was made. And it was: I’m getting on that plane.

The myth of “perfect conditions”

This whole experience reminded me how often we wait. We wait to feel ready. We wait for confidence to catch up. We wait for the timing to be perfect. We wait for our body to cooperate. We wait for life to calm down.

And sure, sometimes waiting is wisdom, but sometimes waiting is just fear in a nicer outfit. Sometimes you don’t get perfect conditions. Sometimes you move forward bruised, limping, and slightly annoyed at yourself… but you move forward anyway.

That trip to Brisbane wasn’t comfortable or graceful. But it was happening.

Everyday kindness showed up everywhere

Here’s the part that got me. Once I was out in the world (sore, moving slowly, doing my best to pretend I was fine) everyday kindness started showing up from every direction.

It started with Jim, an off-site airport driver who helped with my luggage and went above and beyond to make the commute easier. He didn’t have to. He wasn’t getting paid extra. He just… cared. And it didn’t stop there.

People offered help without me asking. Friends messaged to check in. Strangers noticed I was struggling and stepped in. I was overwhelmed in the best way, because I felt held. And to be honest, that’s not something many women are used to.

Being brave isn’t always pushing through

This is where it got personal for me. Because I’m good at pushing through. Most women I work with are. We’re high-functioning. We’re capable. We’re the ones who figure it out. We’re the ones who keep moving.

But there’s a point where “I can handle it” becomes “I refuse to be supported.” That might seem like strength, but it’s actually just a habit.

This experience reminded me that asking for help before you hit breaking point is one of the most mature things you can do. Not when you’re already exhausted. Not when you’re already teary. Not when you’re already at the end of yourself. Earlier.

While there’s still some capacity left. Because we don’t get medals for doing everything the hard way.

Be the first to offer it

At one point, a complete stranger stopped traffic to help me cross the street.

Just paused his whole day to make mine easier. That is everyday kindness in its purest form and it made me think about how powerful it is to be the first one to offer support without waiting to be asked. Without making someone prove they’re struggling enough. Without turning it into a big deal.

Sometimes kindness is as simple as noticing. Noticing someone’s hands are full. Noticing someone looks flat. Noticing someone is trying to hold it together. And then stepping in.

What mattered most in Brisbane

The Go-Getters Day itself was… a lesson.

Because physically, I wasn’t at my best. I couldn’t move around the room the way I normally would. I couldn’t be as “on” as I like to be. I had to slow down.

It reminded me that what matters most isn’t being on your feet but making sure people in the room feel seen. It’s creating safety. Warmth. Momentum. Connection. The feeling of, I’m not alone in this.

That’s the real work. That’s the thing people remember long after the event ends.

And despite the bruises and the limitations, Brisbane was incredible. The day was such a success that we’re planning another one in August. And yes, it will sell out, so if you’re thinking about it!

Everyday kindness is quieter than the headlines

This whole experience left me with one big takeaway:

Kindness isn’t dead.

Everyday kindness is alive and well. It’s in the airport driver who helps without being asked. It’s in the stranger who stops traffic. It’s in the friend who checks in. It’s in the small gestures that say, I see you.

And it’s the kind of environment I want to keep creating in my work, in my community, in my life. One where no one has to do it all alone. One where support is normal. One where generosity has a place, and grace isn’t something you have to earn.

So here’s my gentle nudge to you:

Where in your world could you offer a little more everyday kindness this week?

And where might you need to be a little braver in accepting it?

RESOURCES MENTIONED:

BD Sprint:

For a copy of Emma’s book, ‘Go-getter: Raise your mojo, shift your mindset and thrive’ – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

Read The Full Transcript

[00:00:00]
EMMA: Today's episode wasn't planned, but it's one I really wanted to share because it reminded me of something I think we all need right now. Kindness, not the fluffy stuff, the real human, everyday kind. Lemme tell you what happened. A few weeks ago, I was out walking with my hubby. Nothing unusual. We've been living in our new place for a couple of months now, and there's this boardwalk that takes us from the front of the complex.
To the front door, it's a bit of a zigzag situation, and it's not very well lit. In fact, it's pitch black. And so every morning I turn the torch on my phone and I walk very carefully, one foot in front of the other. Except this time, hmm, I didn't, I confidently stepped forward straight into a gap I hadn't seen and dropped about half a meter onto rocks on my right, but splits on my left.
Yeah, it hurt. It hurt. Not gonna lie. Now, a few hours later, I was due to fly to Brisbane to run our inaugural Go Getters day for the women up there. Shout out to my Brissy babes. My [00:01:00] husband, after throwing me over his shoulder in a very impressive fireman's lift, asked me how bad the pain was on a scale of one to 10, and I gave him a one word answer.
Brisbane. He knows me well enough to know, not to argue when I say something like that, I was getting on that plane
and I wanna pause here for a second because this is where it gets interesting. We often wait. To feel ready. We often wait until things are perfect, until the conditions are right, until our confidence catches up. But sometimes we just have to keep moving through the decision. Little bit silly, little bit reckless, not as grounded as what I normally are, but for me, Go Getters day in Brisbane mattered so much, so I'm hobbling around the house, foot strapped, thanking my former self for already being packed.
Side note, we now live with two sets of stairs. Not a deal when one of [00:02:00] your feet has just betrayed you. Uh, but anyway, I get myself to the airport and honestly, I hadn't really thought this through. I've got my suitcase with me, my hand luggage, banners for the event, and I'm limping. Yes, I think I may have looked a little bit mad.
Anyway, that's when the first act of random kindness showed up. I park at an off airport place in Melbourne called Andrews my driver. Jim spots my limp a mile away, does not hesitate. Comes straight over, grabs my luggage, finds a little stool so I can get up into the van easier, and then drives that little bit extra to get me as close to the terminal as possible.
I'm the only one in his car. Five minutes later would've been a full van. We get chatting on the way. Turns out he used to be a youth worker and you could just feel that in him, just how he showed up. Jim was fricking awesome. I love Jim. I check in. No problems. Flight was good. The hostess were lovely. [00:03:00] Foot was killing by this stage.
I flick my phone on. It's just message after message. Do you need anything? Can I pick you up at the airport? Can I grab this for you? Can i do this for you? Oh my goodness. Honestly, the kindness was a little bit overload. I'm not used to so much kindness.
I'm not great at asking for help. I'm a work in progress and I like to be the one who has it sorted, but. In that moment, in that time, I actually needed to get help. So I asked. Practical thing number one, I asked much earlier than I felt comfortable. And here's the first thing I want you to take from this.
Ask for help before you hit the breaking point. Because most of us wait too long. We wait until we're overwhelmed, we're exhausted, or we're stuck. What'd it look like to ask a little bit earlier? Not because you can't do it, but because you don't actually have to do it alone. I asked my friend Mary to grab a few things from the shops.
[00:04:00] She picked me up and took me to dinner, and then we dropped everything off at the room where I was hosting the next day. Natalie reached out. I said, can you please bring some ice? She bought me some ice. We had a great chat. Sashra made sure I had homeopathic stuff to take. Renee organized with Serenas to get me some crutches.
Emily, who owns a physio clinic back in Melbourne, sent me a list of local physios to try. I caught up with three of my clients in Brisbane. All of them looking after me. I had dinner with my podcasting gurus, Brianna and Alex and their kids. They picked me up, they dropped me home. And Alex, as it turns out in another life, was a doctor, had a look at my foot.
Like it just kept going. Just kept going. And what struck me wasn't that people helped. It was how willing they were to help. There was zero hesitation. There was no inconvenience. It's just, what do you need? We'll come get you. We'll do this thing, [00:05:00] and sometimes we assume we're a burden, but often people are actually honored to help.
That's the bit I keep missing the next morning. On the way to our first go-getters, I was on my crutches. I was wobbling slowly. There were offers of LIFTS but I actually just wanted to enjoy the Brissy sun and take a slower pace. And then this happened. Couldn't have planned it better. Up ahead was the main road before I even got to the event.
This guy in a scooter rides past me, crosses the street, gets off, and then slows down all the cars so I can cross. A complete stranger. He didn't need. Thanks. He didn't make a big thing of it. He was just so kind. Wows practical thing number two, for you though, be the person who goes first. with kindness.
Don't wait to be asked. Don't wait to be certain. If you see someone who might need support, just step in that moment. Took that guy, [00:06:00] what? 30 seconds? And I will remember it for a very long time. If I didn't have my hands full and in crutches, I would've videoed it. So I get to the venue. Now, normally setting up a go-getter day, it's about a 30 minute job.
This one took two hours. Slowly, carefully, and I'm thinking, okay, how am I gonna do this? How am I going to bring the energy? If I'm seated? How am I going to serve if I can't move around the room? Wow. All the thinking. And then I realized something that just went clunk. All the prep, that's all the hard work that's already been done on the day.
It's literally about holding space and you don't need to be standing on two feet to do that. You can do that seated. So practical, practical thing. Number three, focus on what actually matters. When things don't go to plan, you need to strip it back. What actually matters here? For me, it wasn't walking around the room, who [00:07:00] cares?
It was the women in the room feeling seen, feeling supported, and getting what they came for. That is it. And when you focus on that. Everything else becomes a bit less important. The day went ahead. Was it different? Yes. Was it still powerful? Absolutely. In Brisbane. Wow. Brissy, you were incredible. Honestly, I left that day thinking we are absolutely coming back.
So if you're listening and you're in Brizzy, we've got another Go-Getters day coming up in August. It will be sold out. I can tell you right now, all the people from the long one we just had, they wanna come back in. We only have limited seats, so make a choice now. Now, along the way, I got a lot of advice, very well-meaning advice.
Maybe this is a sign to slow down. Maybe you are doing too much and look probably some truth in that. But here's my public service announcement. [00:08:00] If someone in your world is running an event or doing something big, let 'em get that through that first, save the feedback for later because in that moment they're just trying to get it done.
And in that moment, I was just trying to get it done right. What has stayed with me from this whole experience wasn't the fall. It wasn't even the event. It was the people. I'm not naive. I know there are hard things happening in the world right now. I see it, I feel it. I have conversations about it, but I also know how I was treated for that week with kindness, with generosity, and with grace, and it reminded me of something super simple.
Kindness is not dead. It's alive, and it's well. And if I'm honest. This is also the kind of environment I care deeply about creating in my world, whether it's in a room like Go-Getter Day, or it's in my one-on-one coaching. You don't have to have it all sorted. You don't have to do it all alone. You just have to be willing to show up and [00:09:00] sometimes let other people support you.
So if you've been sitting there thinking, I'm doing all this on my own, and maybe it's feeling a bit heavy. Here's your nudge, not so gentle one. I have a question for you. Where in your world could you offer a little more kindness this week? And equally, where might you need to be a little braver in receiving it?
I'm a work in progress. That's it from me today. I look forward to chatting to you next week.