Tea with the Queen

The secrets behind small business success – Nicolle Knox


In this episode: Nicolle Knox is an entrepreneur, a leader, and a mum – and she’s been running her business for decades. Nicolle’s the founder of Indulgence Medi Spa, a chain of beauty clinics in small shopping centres in Melbourne. Her clients are loyal; and so is her team, many of whom have stayed with her for years. Emma McQueen asks Nicolle the biggest challenges she’s faced, and what tips she has for other in business who might either be struggling or looking to grow.